Cisco network recording player download

You may notice some articles displaying content inconsistently. Pardon our dust as we update our site.

Record meetings or webinars for people who can't attend or for those who want to refer back to what was discussed. Your recordings can either be saved to the cloud or your computer as a local recording.

There are two ways to record meetings and webinar. Your account type and Webex site configuration determine which recording method you can use.

You can record meetings as a cohost in Webex version 42.12 and later.

Beginning April 1, 2023, you can't use Webex Events (classic) to schedule webinars. You can still access any existing recordings of webinars scheduled with Events (classic) after that date.

Webex Free plan - Not available

Webex Starter, Plus, and Business plans - Available

Enterprise plans - configured by Webex Site administrator.

Webex Free, Starter, Plus, and Business plans - Available

Enterprise plans - configured by Webex Site administrator.

If you use Webex Training sessions, you can recording your training sessions.

Play, share, and edit recordings

After you record a meeting or webinar, find your recording so you can edit it, view and edit transcripts, and share it with others. The following list includes things you can do with recorded meetings as the host, cohost, or a viewer:

• Find your recording—Access your recordings from User Hub so you can share, download, and edit them.
• Play a recording—View or download recordings.
• Share a recording—Send recordings to people who couldn't attend or who want to review what happened during the meeting or webinar.
• Create recording transcripts—Make it easier for people to find specific parts of a meeting or webinar.
• View, search, and edit recording transcripts—If you created transcripts, view them in the recording playback, search for specific text, or edit them to correct errors.
• Add chapters to recordings—Organize recordings into chapters so viewers can easily find parts of the meeting or webinar they want to view.
• Delete or restore recordings—Delete one or more recordings, remove recordings from the trash, or delete them permanently.

Frequently asked questions

Why can't I record?

• You may not be the host of the meeting. If you were invited to the meeting, ask the host to record.

If the host isn't in the meeting, a cohost assumes the host role and can record. Once the original host joins, they take back the host role and the ability to record.

Can I save a recording in MP4 format?

Recordings that you save either to the cloud or to your computer save in the MP4 format.

Panels, such as the chat panel and participants panel, aren't included in the recording if you record to your computer. Any video files you share using Share File aren't included.

Where can I find my recording?

Webex stores all your recorded meetings either locally on your computer or on User Hub. You can find your recordings and share or download them from User Hub.

If you were invited to a meeting as an attendee or cohost, ask the host of your meeting to get the recording.

How long does it take to get a recording?

Depending on file size and bandwidth, it can take up to 24 hours to receive your recording.

For meetings or webinars that last many hours, it's a good idea to make multiple recordings for more manageable file size and easier viewing.

When the recording is ready, we'll send you an email with the recording and all the details you need to play and share it with others.

How can I tell if my meeting was recorded?

If you clicked Record during your meeting, the recording indicator appears on the top-right of your window, letting you know that the meeting is being recorded. After the meeting, you can also check your meetings list on User Hub to see if you recorded the meeting successfully. Recordings can take up to 24 hours to appear on User Hub, depending on the file size and bandwidth.

Sign in to User Hub and select Recordings .

Select Calendar > Completed .

Meetings that you recorded successfully have a Recording label.